Enterprise-Grade Security
Comprehensive Security Features
Your patients' data security is our top priority. DocBase maintains the highest standards of security and regulatory compliance to protect patient health information (PHI) and ensure your practice meets all legal requirements.
HIPAA Compliant
Fully compliant with healthcare data protection regulations
AES-256 Encryption
Military-grade encryption for all patient data at rest and in transit
GDPR Ready
Compliant with European data protection standards
7-Year Audit Logs
HIPAA-compliant audit trail with tamper-proof protection
Data at Rest
- AES-256 encryption
- Encrypted databases
- Encrypted backups
- Secure key storage
Data in Transit
- TLS 1.3 encryption
- Certificate pinning
- Secure API endpoints
- VPN for admin access
Data Backup
- Daily automated backups
- 30/90/365 day retention
- Geo-distributed storage
- Quarterly recovery tests
Data Deletion
- Secure data erasure
- Right to be forgotten
- 30-day retention policy
- Cryptographic wiping
Security Features
Single token-based authentication system with role-appropriate session durations.
- Super Admin: 1 hour sessions
- Admin: 4 hour sessions
- Staff/Doctor: 8 hour sessions
- Patient: 2 hour sessions
Production-ready rate limiter prevents brute force attacks and API abuse.
- 5 login attempts per minute
- Redis + in-memory fallback
- IP-based tracking
- Automatic account lockout
Zod schema validation prevents SQL injection, XSS, and DoS attacks.
- Runtime type validation
- Max length validation
- Email/phone sanitization
- XSS prevention
Enforced password complexity meets NIST guidelines for secure authentication.
- Minimum 12 characters
- Mixed case letters required
- Numbers and symbols required
- Bcrypt hashing (10 rounds)
Complete audit trail for all PHI access with 7-year retention.
- Who, what, when, where tracking
- Automatic PHI field detection
- Tamper-proof deletion protection
- 7-year retention policy
Token-based double-submit cookie pattern prevents cross-site attacks.
- Automatic token generation
- 1-hour token expiration
- Token rotation on refresh
- Configurable skip paths
Business Associate Agreement (BAA)
DocBase signs Business Associate Agreements (BAA) with all healthcare providers using our platform.
Our BAA Includes:
- Permitted Uses: Clear definition of how DocBase uses and discloses PHI
- Safeguards: Detailed technical and organizational security measures
- Breach Notification: Commitment to notify you of any security incidents within 24 hours
- Subcontractors: All subcontractors also sign BAAs and meet HIPAA standards
- Data Return/Destruction: Secure data handling upon contract termination
Need a BAA? Contact our compliance team at info@docbase.in to request a signed Business Associate Agreement. We typically execute BAAs within 48 hours.
Frequently Asked Questions
DocBase uses AES-256 encryption for data at rest and TLS 1.3 for data in transit. All patient health information is encrypted using industry-standard cryptographic protocols. Database backups are encrypted, and encryption keys are managed through secure key management systems with regular rotation.
We perform automated daily backups with 30-day retention, weekly backups for 90 days, and monthly backups for 1 year. All backups are encrypted and stored in geographically distributed data centers. We conduct quarterly disaster recovery drills to ensure data can be restored within our 4-hour RTO (Recovery Time Objective).
DocBase implements role-based access control (RBAC) with the principle of least privilege. Multi-factor authentication (MFA) is required for all users. We log all access to PHI, monitor for suspicious activity, and automatically lock accounts after failed login attempts. Access permissions are reviewed quarterly.
DocBase has a comprehensive incident response plan. In the unlikely event of a breach, we follow Security breach notification standards to notify affected parties within 60 days, and reporting to involved authorities if needed.
Your Data Security is Our Mission
Trust DocBase to protect your patients' health information with enterprise-grade security and full regulatory compliance. Experience peace of mind with our 99.9% uptime guarantee.