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Learn everything about booking, managing, and optimizing appointments in DocBase.
Appointment is confirmed and scheduled
Patient has confirmed attendance
Appointment is currently happening
Appointment finished successfully
Patient didn't attend the appointment
Appointment was cancelled
Send appointment reminders 24 hours before and 2 hours before the appointment via WhatsApp or SMS.
Leave 5-10 minutes between appointments for cleaning and preparation time.
Establish clear no-show and cancellation policies. Communicate these during booking.
Keep 10-15% of your schedule open for emergency or urgent appointments.
Check for conflicting appointments before confirming. Enable double-booking warnings in settings.
Implement automated reminders and require confirmation. Consider a deposit for frequent no-shows.
Use waitlists effectively and maintain buffer time between appointments.